Refund policy
Returns
What items are returnable?*
- Reach out to us within 3 days from the date of delivery
- Items in unused and resellable condition
- In the original packaging.
If the item received is damaged.
- Reach out to us within 3 days from the date of delivery, we will resolve the issue as soon as possible.
Missing items in the package
- Please email the complaint to care@poomer.net, or WhatsApp us at +91 9159022255, we will resolve the issue as soon as possible.
To cancel your order: Please email us at care@poomer.net, or WhatsApp us at +91 9159022255, prior the order being shipped.
Exchanges (if applicable)**
If you need to exchange it for the same item, send us an email at care@poomer.net, or WhatsApp us at +91 9159022255.
*For Hygiene and Safety Reasons, we are not accepting returns or exchange for our Face Masks and Inner Wears.
**All the conditions of Returns will be applicable for Exchanges also.
Other Information:
We have our own manufacturing factory and inventory located in SF. NO 597/1 C2, Sevanthampalayam Road, Vaikkalmedu, Muthanampalayam, Tirupur, Tamil Nadu, 641606, India, and service delivery timeline is 2 to 7 days.